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Setting up your Wam Personal Account

Learn how to quickly set up your account

Updated over 2 months ago

Getting started with Wam is fast, simple, and completely free — it takes less than 5 minutes!

Here’s how to get set up:

  1. Download the Wam App
    Find us on the Apple App Store or Google Play Store and install the app on your device.

  2. Verify Your Email and Phone Number
    Enter your email address to receive a verification link. Once verified, enter your phone number — we’ll send a text with a code to confirm it.

  3. Complete Your Profile
    Fill in a few basic details to finish setting up your account. We only ask for what’s necessary - promise.

  4. (If applicable) Complete Identity Verification
    If you're a politically exposed person (PEP)*, you’ll be asked to upload a photo ID and take a selfie. This is part of Wam’s compliance with Trinidad and Tobago’s Know Your Customer (KYC) regulations.

  5. Tap ‘Let’s Go!’

    Once everything is submitted and verified, you’ll get instant access to your Wam wallet.

A Note on Security

You might have noticed that you didn’t need to create a password. That’s because Wam uses two-factor authentication (2FA) with your email and phone number to keep your account secure. For extra protection, you can also enable biometric security (Touch ID or FaceID).

*What is a Politically Exposed Person (PEP)?

A PEP is someone who holds, or has held, a prominent public role — such as a senior government official, politician, judge, or high-ranking officer — as well as their family members and close associates. Additional identity checks are required by law.

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